Roi Digital Consulting Where your ROI comes first
Call Kevin: 518-256-7205 Get my free Front Desk Check

The Business Brain in a Box, for practices

You know you need to AI-ify your practice.
We make it easy. And safe.

Every inquiry gets answered.
Every client gets cared for.

You started this business to care for people, not to chase voicemails and answer the same intake questions forty times a week. We build your practice a private brain that knows how you work, then a front-desk system that runs on it. One source of truth, cohesive workflows, and 80% of the admin off your team's plate — done in 90 days.

Get my free Front Desk Check How it works
Where your practice leaks
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The problem

You don't have a demand problem.
You have a workflow problem.

People are already reaching out. The gaps are in the workflows that should connect what happens next.

The call nobody answered

A new client calls about a treatment at 6:40pm and gets voicemail. She books with the practice that picked up.

What sat too long

Intake forms wait days for a reply. Balances go unchased between appointments. The longer either sits, the less likely you get that client or that payment.

The empty chair

No-shows and late cancels, with no waitlist to fill them. Every open hour is revenue you can't get back.

The client who drifted

Treatment updates and assessments are due every few months, and nobody sees or sends the reminder. People slip through the cracks.

The owner as help desk

Pricing, insurance and scheduling questions pull you out of sessions. Every interruption costs you the startup time to get back into focused work. Owners need to be spending their time where the return is highest.

The team working in silos

The front desk uses one system, billing uses another, providers use a third. Nobody has the full picture, so things fall through the cracks every day.

The burnt-out owner

You're the clinician, the manager, the IT department and the last line of defense. Scheduling, billing, intake and follow-up each live in their own silo. Your team can't move without you, and the stress of holding it all together pulls you away from the work you actually trained to do.

Underneath it all: nothing connects.

Get my free Front Desk Check
Build the Practice Brain
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Phase 1 · Days 1–30

Your Practice Brain.
Your team asks it, not you.

We get your protocols, policies and know-how out of your head and into one private system your whole team can ask — one source of truth that brings cohesiveness to every workflow.

  • Everything you know: the things you've learned over years of running this practice — the judgment calls, the exceptions, the "here's how we actually handle that"
  • Services and pricing: treatments, packages, what's included, what you never discount
  • Policies: cancellations, deposits, intake requirements, insurance and self-pay rules
  • Who does what: front desk, providers, clinicians, who approves what
  • What we say: replies, reminders and scripts, written in your voice and reviewed by you
  • Workflow map: how each step connects — intake to scheduling to treatment to follow-up to billing — so nothing falls between the cracks

Phase 2 · Days 31–90

Your front-desk OS.
It runs while you're with clients.

Systems that read from your Brain, run on their own and report back to you. We build your most expensive leak first, then work down the list.

AI receptionist + missed-call text-back: every caller greeted, answered and offered a time, 24/7
Instant inquiry responder: every web form answered in minutes, not days. Social messages get a link to your secure form
Smart scheduling + waitlist: cancellations filled from the waitlist automatically
Reminders and rebooking: fewer no-shows, and clients reminded when treatments are due
Reviews: a review request after every visit
Invoice and payment follow-up: balances collected faster, without the awkward phone calls
Monday owner brief: one page of inquiries, bookings, no-shows, open hours and revenue
Then the front desk runs on it
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Built for healthcare

Your clients' privacy comes first.
So does their safety.

Privacy by design.
We sign a Business Associate Agreement with your practice, and every tool we use signs one too.
The AI never gives clinical advice.
It handles logistics: hours, pricing, availability and intake steps. Anything clinical goes to a person.
Urgent calls go to people, fast.
If a caller sounds like they're in crisis, they're given 988 and 911 right away and your on-call provider is alerted.
You approve every word.
No message goes out that you haven't reviewed.
Texts stay private.
Texts go only to people who agreed to receive them, and never include clinical details.
You own your data.
It lives in your accounts, under your policies.

Investment

Pay for the heavy lifting once.
Then $500 a month keeps it running.

Done in 90 days — about 4 hours of your time for the Brain build, then we handle the rest. Founding-client pricing is open to the first 10 practices only.

PackageStandardFounding client
Front Desk CheckFreeFree
Practice Leak Audit
Two weeks, one-page Leak Report		$1,500, credited to your buildIncluded
Phase 1: Practice Brain$7,500$5,000
Phase 2: Front-Desk OSFrom $12,500From $9,000
Maintenance
From day 90		$1,000/month$500/month

Founding clients agree to a short case study with real before-and-after numbers, a testimonial, and introductions to three practice owners they respect. Phone and AI software subscriptions are billed to you at cost.

Multiple locations: additional fee per office.

Step one is free

See what a new client experiences
before we hang up.

We check how your practice answers a new inquiry, by phone and web form, and walk you through what we found on a 20-minute call. We never pose as a patient or take a provider's time.

Rather just talk? Call Kevin directly at 518-256-7205.

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